Blueberry Hill Care LTD are committed to ensuring that your privacy is protected. We are the data controller of data you pass to us pursuant to this policy.
This Privacy Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at www.blueberryhillcare.co.uk you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.
What information does Blueberry Hill Care Limited hold and how will we use it?
Information you give Blueberry Hill Care Limited
You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number.
We will retain this information while we are corresponding with you or providing services to you or to a Customer you represent. We will retain this information for up to 6 months.
At this time, we do not share any data for planning or research purposes for which the national data opt-out would apply. We review all of the confidential patient information we process on an annual basis to see if this is used for research and planning purposes. If it is, then individuals can decide to stop their information being shared for this purpose. You can find out more information at https://www.nhs.uk/your-nhs-data-matters/.
Information Blueberry Hill Care Limited collects about you
Blueberry Hill Care Limited may collect the following information from you when you visit the website:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline
Use Made of the Information
Blueberry Hill Care Limited may use the information we receive and/or collect about you to:
- Fulfil our obligations under any contract we have entered into with you or with a Customer you represent, and to provide you or the relevant Customer with information or services you or the Customer has requested
- Send you newsletters and marketing information if you have consented to us doing so
- Notify you of products and services we feel may interest you, or permit third parties to do so if you have provided the appropriate consent
- Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website Blueberry Hill Care Limited processes personal information for certain legitimate business purposes, which include some or all the following:
- Where the processing enables Blueberry Hill Care Limited to enhance, modify, personalise or otherwise improve the website, its services or communications
- To identify and prevent fraud
- To enhance the security of Blueberry Hill Care Limited’s network and information systems
- To better understand how people interact with Blueberry Hill Care Limited’s websites
- To administer the website and carry out data analysis, troubleshooting and testing.
If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by requesting via enquiry@blueberryhillcare.co.uk and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law.
Your Rights in Respect of your Data
If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us at enquiry@blueberryhillcare.co.uk
If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us at enquiry@blueberryhillcare.co.uk We shall process your request to access your information within one month of receipt, or we’ll let you know within that timeframe if we need more information from you. We will process your request free of charge.
To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us at enquiry@blueberryhillcare.co.uk
If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office. Contact details for the ICO can be found at https://ico.org.uk/.
If you have any further queries or comments on our Privacy Policy, please contact us at enquiry@blueberryhillcare.co.uk. We also welcome your views about our website and our Privacy Policy.
Disclosure of your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:
- Business partners, suppliers and subcontractors for the performance of any contract we enter with them or you
- Third parties who may wish to contact you in respect of services or products they offer or sell which may be of interest to you, provided we receive your consent to such disclosure; and/or advertisers and advertising networks that require the data to select and serve relevant adverts to you and analytics and search engine providers that assist us in the improvement and optimisation of the website. Please note we may need to disclose your personal information where we:
- Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller
- Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or
- Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction